Man, I hate car buying. It freakin sucks.
So I’m right at the tipping point of buying a Ford Escape Hybrid (FEH). I’ve done some research (a lot), been shopping around, and that’s what I want to get.
I went through Costco’s car buying program (which is a good one) but the dealer that they referred me to doesn’t have the FEH on the Costco plan. The dealers occasionally do that on the more popular cars.
The dealer did offer me the rig, in the 2009 model, for a pretty good price- 500 bucks off of the MSRP.
Then I found out about the Ford “X-Plan“. Basically, Ford (like other companies) offers special deal pricing to employees, business partners, and so forth. They code these plans with letters; the X plan winds up being pretty much right at, or very near, the dealer invoice pricing on a car.
Employees of Ford can also get a PIN code for the X-Plan and give it to a friend or neighbor, who can then buy at the special price.
Okay, sounds great. There’s online forums where you can ask someone to give you an X-Plan PIN, but as it turns out my girlfriend works for a company (Marriott) that is part of the plan, so she can get the PIN on her own.
I call up a local dealer, Bill Pierre Ford on Lake City Way in Seattle, and tell them I need to talk to the X-plan administrator, just like they say. Guy says sure, come on by, we’ll get you hooked up with a FEH. In fact, they’ve got a 2008 in stock, we can drive it and yadda yadda yadda.
G and I head down there today. Salesguy is pretty nice guy, shows us the rig, takes at least 30 minutes walking around talking about how great it is and pointing out all the features and everything- more like 45. He’s ready to sell us this one but I’m pretty adamant; I want a 2009.
The 2009 FEH has a new engine with 20 more horsepower, better fuel economy (better tuning on the engine plus slight change in air dams/body on the rig), and much-improved brakes (brakes are often a complaint about the FEH). Plus it’s got Ford’s new industry-leading SYNC system for their navigation/stereo/electronics system. The 2008s have a nav system but it doesn’t include SYNC.
But he’s determined to run the numbers and see what kind of a deal we can get. His sales manager mentions that they can’t do an X-plan on a 2008 but maybe for the 2009. We go drive the car- maybe a 10 minute loop around the city streets to the dealer. I want to see it on the freeway, so we go up I-5 a few miles and back.
It’s fine, just what I want. Go in- now by this time we’ve been at the dealer for over 90 minutes. They KNOW that I am not going to buy a 2008. The salesman sits us in a little office and we wait around for the sales manager to quit doing whatever it is he’s doing. (Personally, I think that at this point they’re trying to get us anxious and such, but hindsight is 20/20.)
Comes in and says “well, we’re not going to do the X-plan on the 2009 orders either”. (The 2009 aren’t in for a few months, you have to pre-order them.)
“They’re such a popular rig that we’re just not able to get any.” (Hmmm, you have three or four 2008s sitting on your lot, and most of the Ford dealers I’ve been poking around at haven’t had any, so how is it you’ve still got them is what I’m thinking to myself.)
“So here’s the best price we can do.” He slides over a sheet that has the rundown on the one we drove- which was the “Kiwi Green” color which I am SO not attracted to. And the price?
$9,000 OVER the MSRP. All of that is “second sticker” from this dealer. They want $43,800 for the rig.
I’m shocked. I’ve just wasted almost three hours for these fuckers, who KNEW that I was specifically looking for the Escape Hybrid on the X-plan pricing- which, on this particular rig, would be $32,486, and then they tell me that no way, if I want one I’ll have to shell out 11 grand more?
If there is a God, hopefully He’ll forgive me… but Jesus H Christ on a fuckin’ pogo stick. That’s utterly ridiculous. If I’m going to spend 44 grand on a hybrid SUV, I’ll go buy the Lexus RX400h or the Toyota Highlander!
As I type this, I’m so pissed off I can barely think about it. Okay, I’m not THAT pissed- I’m more disappointed than anything. I know that the auto industry is like this; it’s a pathetic joke but that’s how it goes.
What really makes me mad is that they could/should have just been honest. There’s several dealers around that I’ve called to ask if they’re doing X-plan pricing on the FEH who have just said straight up on the phone “no way, sorry, we can’t do that.”
That’s their right; they can try to sell the thing for whatever they want. But at least they’re HONEST about it.
At Bill Pierre Ford, in Seattle, on Lake City Way? They’re a pack of dishonest lying scumbag weasels.
I’m going to knock out a letter, maybe with a copy of this post, and send it to the owner of the dealership. And I’m going to post all over what a bunch of sleazeoids these guys are.
Again, I don’t really have a beef with the price. They’re allowed to ask for it, and I’m allowed to choose to not buy it. I have a major bitch that they would set up an appointment with me when I was totally clear on my expectations, and then jerk my chain for almost three hours.
I ought to take them to small claims court on a fraud bitch and hit them up for $300, charge them a hundred bucks an hour for wasting my time when they KNEW perfectly well they had no intention of doing the X-plan deal on that rig. Hell, maybe I will; it’d serve them right.